Professional Services Request

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    Typical response time from submit to complete is 3-5 business days. We will contact you if your request cannot be completed within this timeframe

    Please be aware of the Plan you have subscribed to. If you are on the Standard Plan, you will be billed an hourly rate. If you subscribe to any other Plan, the hourly rate will be billed if the work required to fulfil this request is above and beyond your allotted yearly hours.

    Standard / On demand and any customers not on a plan – *On-demand rate is £100 per hour billed monthly in arrears

    Bronze – £ 60**/month = 12 hours per year of professional services

    Silver – £165**/month = 36 hours per year of professional services

    Gold – £250**/month = 60 hours per year of professional services

    **Billed monthly for duration of license agreement. Plans can be increased at any time during license period should you require additional services.