The best request management software for any industry
Request Management Software
Whether it’s IT helpdesk, maintenance, finance, or HR – managing requests across multiple teams can get messy fast. Logit brings everything into one place with a simple, streamlined platform that works the way your business works.
Trusted by industry leaders
The easiest, most effective way to manage requests
Eliminate the chaos associated with manual request workflows with one easy-to-use request management solution for all your teams.
What is request management software?
Provide all your teams with a simple all-in-one platform to centralise communications, assign responsibility for various requests and track their status at every touchpoint from customers, employees and external vendors.
With Logit, you can instantly capture, assign, and track requests from any device. The platform adapts to your workflows, automates manual tasks, and gives your team complete visibility — so nothing falls through the cracks.
Request Management Software – Core Features
One tool is all you need to manage all requests
Logit can be configured to be exactly how your business works without locking you into a pre-built solution that doesn’t meet your needs.
Logit makes it easy to submit and receive requests in an organised way via our QR codes and slick portal, and the team members always know the next step or action to take.
Service requests
Maintenance requests
IT Helpdesk requests
Hotel room requests
Staff requests
Landlord requests
Improve request management cycle times
If you’re managing requests with the back-and-forth of email, spread sheets or even instant messages, the issues are unavoidable.
Slow request turnaround
Frequent mistakes when fulfilling requests
Lack of status transparency and accountability
Bad request hand-offs between team members
Unable to accurately track and report performance
Logit’s request management software eliminates these issues with an integrated solution that intelligently routes requests based on your existing business rules/workflows.
Visualise all requests in one place
Logit’s request management software provides complete visibility of every request, ensuring you know what is happening every step of the way.
Consistent experience
Eliminate different request formats and delivery channels. Manage all requests from one place and never worry that something may have been missed.
Access to all the information
See all the request details including documents and photos. You can track progress in real-time and know if there are any bottlenecks that need attention.
Centralise communications
Instantly view interactions with team members, stay informed throughout the process and share updates with stakeholders.
“Logit adds clarity, it’s simple to use and our maintenance team are able to track jobs so much easier than we’ve done in the past.“
Emily, Commercial Director at Cedar Court Hotels
There is no better way to manage requests
Standardise request management across the business for improved efficiencies.
Personalised experience from any hand-held device boosts user satisfaction.
Alleviate day-to-day workload on teams by automating request processes/workflows.
Reduce errors and impacts or risks of inadequate processes.
Improve response times and customer satisfaction.
Centralise information for enhanced visibility and control over request statuses.
Identify potential bottlenecks and improvement opportunities.
Logit’s request management delivers substantial business improvements
%
Faster request resolution time
Improvement in cross-team visibility
%
of users say Logit is easier than other solutions
%
Reduction in internal email volume
%
Of requests tracked and auditable
See Logit in Action
Experience a live customised demo, get answers to your questions, and find out why Logit is the right solution for your business.
Get more details about Logit
Request Management Software FAQs
What kind of requests can I manage with Logit?
Any kind – service, IT, maintenance, HR, finance, guest-related, and more. Logit is fully customisable to fit your organisation’s specific workflows, no matter the industry or department.
Can I use Logit across multiple teams or locations?
Yes. Logit is built for scale. You can manage requests across multiple teams, departments, or even business units and locations, all while maintaining visibility and control from a single platform.
How do users submit requests?
Users can submit requests via QR codes, desktop, or mobile through our clean and simple portal. Once submitted, requests are automatically routed to the right team with clear next steps for everyone involved.
How does Logit help improve efficiency?
By automating manual steps, eliminating back-and-forth, and giving real-time visibility into every request, Logit reduces delays, boosts accountability, and speeds up turnaround times across the board.
Can I track the status of requests in real time?
Absolutely. Every request is tracked from submission to completion. Team members and stakeholders can view progress, leave updates, attach files, and collaborate directly within the system.
Request Management Software Relevant Articles
Harnessing Digital Solutions for Optimal Request Management
In the ever-evolving world of hospitality, keeping up with the rapid pace means embracing cutting-edge tactics that enhance operational efficiency and elevate the overall guest experience. One powerful tool in achieving these goals is the integration of digital...
Easily manage requests, reduce response times and delight users
What is Request Management? Request Management is the systematic handling of the tasks required for a variety of different internal or external requests using workflow automation, business rules, and analytics. What are the issues around Request Management? Problems...
Download the brochure
Simplify request management with single solution. Logit makes it easy to manage all requests. Easily submit and track any request and ensure each one is handled quickly and properly.
Relevant Modules
Customers who use Logit’s inspection audit software also love these modules to improve efficiency and performance.
Integrations
Zapier integrations will save you time, reduce expenses and enable teams to work faster and more efficiently.
Leverage existing systems
Automate workflows
Improve user experience
Increase visibility
Improve business intelligence
